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Building Success through Teamwork

Building Success through Teamwork

Yogyakarta |  23-26 July 2012 | IDR 7,000,000.00 per participant
Yogyakarta | 26-29 November 2012 | IDR 7,000,000.00 per participant




  • Develop your teams to maximize their strengths and enhance productivity
  • Optimize organization and work design for success in service delivery teams
  • Motivate your team with effective performance measurement
  • Integrate your leadership responsibilities, competencies and behaviors into your management role
  • Leverage the complementary skills and styles of your team
  • Eliminate barriers and chokepoints that block teamwork


Managers and anyone aspiring to a leadership position.


Leaders who inspire teams to work together can deliver results and services faster, better and more cost effectively. In this course, you gain the skills to structure, measure and tune performance in a service team environment. Through practical workshops, you learn how to become a leader who equips his or her team with the skills and capabilities to optimize productivity and performance and deliver high-quality results.



  • Focusing on people: the key to successful leadership
  • Debunking the charisma requirement
  •  Defining leadership and leadership effectiveness
  •  Linking the responsibilities, competencies & behaviors of successful leaders

Structuring Effective Work Design

  • Identifying the components of effective teamwork
  • The power of team-owned ground rules
  • Optimizing team structure
  • Designing effective work assignments
  • Matching task-to-team organization
  • Selecting the best team design

Shaping the Leadership Thought Process

  • Managing beyond your team boundaries
  • Protecting the team from outside pressure and disturbance
  •  Influencing key players to secure resources
  • Questioning leadership conventions
  •  Countering the myth of “Big L” leadership
  •  Applying quiet leadership skills

Harnessing the Power of Motivation and Performance Measurement

  • Building team-led effectiveness
  •  Analyzing the subtle forces of measurement
  • Measuring what matters
  •  Building a positive psychological contract
  •  Tuning measures to optimize results
  • Overcoming roadblocks to productivity
  • Motivating others by winning their cooperation
  • Ranking team member motivators

Forging Your Role as a Leader

  • Integrating management and leadership
  • Distinguishing the five components of effective leadership
  •  Applying leadership in service delivery teams
  • Refining a powerful leadership approach
  •  Encouraging feedback for enhanced performance
  • Building performance through emotionally intelligent leadership
  • Adopting a servant-leadership role
  • Making the team your primary customer
  • Enhancing individual and team capabilities
  •  Enabling the team as a key leadership activity

Adapting Your Leadership Role to Accommodate Difference

  • Expanding your leadership perspective and capabilities
  • Adopting attitudes and expectations to enhance performance
  • Taking on the challenge of leadership excellence
  • Converting difference into team effectiveness
  • Appreciating the uniqueness of each team member
  • Capitalizing on the differences and diversity of your team
  • Pinpointing chokepoints in team dynamics
  • Modeling your team as a system
  • Optimizing system effectiveness

Designing an Effective Team Communication Strategy

  • The elements of successful communication
  • The causal link between climate, mood and productivity
  •  Recognizing mutual communication styles
  • The dominance of emotion in communication and thought
  • Applying a diverse communication approach
  •  Matching channels for communication clarity
  • Identifying situations that impact team performance
  • Applying a dispassionate approach to conflict resolution
  •  Managing for agreement and handling conflict

Planning Your Transition to Successful Leadership

  • Building your vision for your high-performing team
  • Matching your leadership strategies to your team realities
  • Managing reentry into the workplace
  •  Setting performance milestones to evaluate your success



Irfan Riza, SE, M.Si
Drs. Bambang Darmadi, MM
They experienced in leadership


  • Presentation
  • Discuss
  • Case Study
  • Evaluation
  • Simulation


23-26 July 2012
26-29 November 2012
4 days 08 am – 04 pm


IDR 7,000,000.00 per participant non residential


  • Module / Handout
  • Certificate
  • Souvenir
  • Training Kit


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